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Posted on Jul 19, 2023, 12:39 pm
#1

I've paid 1600euros in 2021 to reserve a spot for STRYDE surgery. STRYDE was recalled and since then I've been trying to get my money back from this so called doctor.
In every hospital I've been to, if the surgery doesn't happen because the hospital is missing some tools, you get your money back.
I'm thinking about suing. I don't care at this point if I spend 5k more on an attorney.
Posting this here for everyone else to be careful before they give any money to BJR or "Dr." Giotikas.

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Posted on Jul 19, 2023, 3:42 pm
#2

They say it is not their fault the surgery can no longer take place and they refuse to reimburse me.
I've made a complaint on the greek ombudsman and will also sue.

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Posted on Jul 19, 2023, 7:39 pm
#3

I spoke with a lawyer. He agrees that I should get my money back and it's against the law to not give me the service I paid for.
We made for start complaints to the Greek Ombudsman and the Health authority for Athens.
I know I'm paying more, but someone has to fight the scammers.

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Posted on Aug 6, 2023, 4:30 pm
#4

Received a reply from the Greek ombudsman for extra documents, like the e-mail and the e-receipt.
I also submitted an European small claims procedure to the court of Athens, thank you for the hint.
Contacted a lawyer for a case in Athens but I'm gonna wait a bit to see the result of these 2 actions first.
To reply to others, I spoke to a friend lawyer who said that in my country (also EU) this is a case that I can win, though nothing is guaranteed in courts.
Let me explain the reason why I do this, because some people think i shouldn't waste more money on this. I'm well off and I have money to spend. I absolutely hate how I was treated by them and cheated and their messages to me. To some emails they just don't reply. Also how they just postponed me some months because the device will be back.
I am willing and will spend a lot of money and energy to fight them. That is an illegal claim in the contract. Also, a tourist trip to Athens, in which I also pay them a "nice" visit doesn't sound too bad.
If somebody else has some other ideas on how to fight them, please share.
Yours, M (full of anger)

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Posted on Dec 13, 2023, 8:45 pm
#5

After a couple of months of waiting, I'm glad to report that justice has been done.
Through the European small claims procedure I got my money back from Athens BJR.
As expected, the court decided that the conditions were unlawful. They cannot withhold the deposit if they can't offer the product I paid for (regardless of the reason).
If anyone else is in the same situation, please sue. It is really simple and you get your money back !00%.
Thanks to everyone here for your help and to the guy who told me about this small claims court.
So happy.

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Posted on Dec 14, 2023, 9:48 am
#6

I'm not sure about this, but it is worthwhile to try and tell them that you are going to try.
I sued them both in Greece and Ireland (didn't know exactly where the company was based because I sent the money to Intersera)

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